I have extensive experience within both voluntary and public services ranging from interim manager to Service Director.

Key Achievements:

• Review and development of regional community services for people living with HIV, developing new ways of working that enhance quality while achieving targeted cost efficiencies
• Development of an integrated model of service delivery within the community, focusing on a collaborative service delivered in partnership between NHS and voluntary sector providers
• Design of a service specification and business case following extensive consultation with staff, commissioners, service providers and service users, spanning a range of service providers and professional disciplines
• Facilitated sessions with nursing and mental health staff to map and develop referral care pathways
• Development of a strategy for cancer nursing for an NHS Trust provider within the context of the Cancer Reform and End of Life Strategies
• Development of a risk management tool for use in residential care settings following analysis of existing processes, consultation with staff, pilot implementation and relevant training
• Design and analysis of a comprehensive organisational risk assessment and option appraisal for future service delivery
• Consulted with service users and providers using a range of techniques to assess need for future services, feeding into a wider process of need assessment and a PCT led integrated care pathway
• Effective facilitation of strategic planning sessions for public and voluntary sector service providers
• Development of quality systems, risk management processes and mechanisms to foster a culture of organisational learning
• Adaptation of policy and practice within legislative and best practice frameworks
• Development and implementation of a Clinical Governance strategy
• Development and implementation of a competency based appraisal system
• Development and implementation of a comprehensive programme of clinical and practice supervision.

Organisations worked for/with: